Kamakura Suzaku
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Kamakura Suzaku

  • Privacy policy
  • About shopping and shipping
  • Commodity exchange act

■Privacy policy

Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, Hiroaki Suzuki, Chairman, reserves the right to modify or amend this Privacy Policy at any time. Privacy information includes your name, email address, billing address, and telephone number. This refers to information that lets us know the specifics of who you are.

●Purpose of using personal information

Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, Hiroaki Suzuki, Chairman, does not sell or rent your personal information and respects your preferences with respect to your personal information, in accordance with these Privacy Principles, as well as our Privacy Policy.

●Privacy and security for third party

Protecting the privacy and security of your personal information is a top priority for us. Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, Hiroaki Suzuki, Chairman, DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES. We provide personal information to third party service providers, subcontractors, and shipping company under contract in order to provide certain services.

Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, Hiroaki Suzuki, Chairman, may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulations, legal processes, or enforceable governmental requests; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of Kamakura Suzaku, our employees, our customers, users, or others.

●Disclosure, change, and delete to your personal information

When we have a request from a customer to confirm or change your personal information, add additional information, or delete the registered information that are held by Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, Hiroaki Suzuki, Chairman, after confirmation of the customer’s identification, we will respect the customer’s request.

●Questions or comments

  • ・If you have any questions about this Privacy Policy,
    please contact us at info@kamakura-suzaku.jp or call customer service at 0467-39-5188
  • ・Kamakura Suzaku
  • ・Bellwood Limited company, Hiroaki Suzuki
  • ・Hase 1-11-24, Kamakura-shi, Kanagawa-ken, Japan
  • ・Tel. 0467-39-5188 Fax .0467-39-5187
  • ・www.kamakura-suzaku.jp
  • info@kamakura-suzaku.jp

■Site Policy

●About our Web site

www.kamakura-suzaku.jp is run by Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, Hiroaki Suzuki, Chairman. Site policy for this Web site is as follows.

●Copyright

Any content, such as text, figures, photographs, and data of any kind, found on the Kamakura Suzaku Web site, is copyrighted and owned by Bellwood Limited Company aka Kamakura Suzaku locates at Kamakura-shi Kanagawa-ken, Hiroaki Suzuki, Chairman. Content on the Kamakura Suzaku Web site may not be copied, reprinted, forwarded, or processed without permission.

●Exclusion of liability

This Web site is made with care and attention to detail, however we can't guarantee that all information is completely correct, without errors. We, Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, assume no responsibility for the use or misuse of information on our Web site. Use of the information on this site is at your own risk.

●About linking

Please feel free to link to our site. After you link, please inform us, Bellwood Limited Company aka Kamakura Suzaku, located in Kamakura-shi Kanagawa-ken, of your Web site address. Please note that our Web site may change without notice.

●Privacy Policy changes

We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.

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■About shopping and shipping

●How to order

Please order by email, FAX, or telephone.
Please fill in your name, email address, shipping address, telephone number, products name(s), and qualities on the order form and send to us.

Please confirm all information on the order form before sending it out.
We will inform you of your order confirmation and the total cost including shipping and handling fees within 3 business days. If you do not receive a confirmation mail within that period, please contact us again.

Please ask us about shipping abroad.

●Delivery

When we have products in stock, we will ship your order within 7 days.

●Payment

Please choose COD or pay through a bank transfer.

Total payment will be “product price with tax” + 630 yen flat shipping fee + COD handling fee/ bank transferring fee.

●Shipping cost in Japan

630 yen flat fee by Yamato transportation company

●COD handling fee with tax

COD handling fee is based on the total price of products you order.

Total cost is below 10,000yen315yen
Total cost is between 10,000 yen and 30,000yen420yen
Total cost is between 30,000 yen and 100,000yen630yen
Total cost is between 100,000 yen and 300,000yen1,050yen

●Refund and Returns Policies

Please confirm the products in your order when you receive it.

If you find damaged products or receive incorrect products, please contact us within 7 days of receipt. We'll pay the return shipping costs if the return is a result of our error.

Returns are only accepted as a result of an error on our part.

If there are problems with our product, please contact us within 7 days of receipt. We cannot accept returns or exchange of products after 7 days of receipt.

If you find damage to your shipment, please contact us immediately. We will send new products and will pay shipping costs. Please note that the delivery company may contact you about the damaged shipment. If we don’t have the items in stock, there may be a delay in the shipment of replacement items. If products have been discontinued we will not be able to supply a replacement.

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■Commodity exchange act

  • ・Kamakura Suzaku
  • ・Bellwood Limited company, Hiroaki Suzuki
  • ・Hase 1-11-24, Kamakura-shi, Kanagawa-ken, Japan
  • ・Tel. 0467-39-5188 Fax .0467-39-5187
  • ・www.kamakura-suzaku.jp
  • info@kamakura-suzaku.jp

The following listed fees should be paid by customers.

  • ・Shipping fee
  • ・COD handling fee
  • ・Bank transferring charge
  • ・Products prices are included tax

Payment limited: By bond transfer, please pay within 7 days after you make an order. If we can’t confirm your payment within 30 days after your order, we will cancel your order.

Defective goods: If you find damage items in your shipment, please contact us immediately. We will send new products of equal value after we check our stock situation. We will pay shipping costs. Please contact us within 7 days of receipt by email or telephone. We won’t accept returns or exchange products after 7 days have passed.

Quantity and number of order: we will inform you by email.

Shipping schedule: We will ship within 7 days after we confirm your payment if payments are by bank transfer. Please note that depending on the products, it may take up to 3 weeks before we will ship. In this case, we will contact you by email or telephone to inform you of the shipping schedule. When you order multiple items at one time, we will ship them when we have all components of the order ready. In some cases, this will mean a delay in shipment.

Payment methods: COD, Bank transfer

Payment due:COD: at the time of delivery
Bank transfer: within 7 days after you order

Returns: We don’t accept returns, except as a result of an error on our part.

If there are problems with our product, please contact us within 7 days of receipt. We won’t accept returns or exchange products after 7 days have passed.

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